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Coronavirus FAQs

COVID-19 Frequently Asked Questions

At Navitus, your health and well-being are our top priorities. We know you may have questions about your pharmacy benefits and the medications you take regularly. To help answer your questions, we have put together the following FAQs.

What are the available COVID-19 treatments?

Please refer to the following CDC webpage:

COVID-19 Treatments and Medications

Is COVID 19 lab testing covered as part of my pharmacy benefit?

No. Any lab testing is traditionally covered as a medical benefit, not a pharmacy benefit. Check with your health plan to see if they cover the test. You should be able to find that number on the back of your health insurance card.

Are Over-the-Counter (OTC) COVID-19 tests covered?

The federal Public Health Emergency for COVID-19 ended on Thursday, May 11, 2023. OTC COVID-19 tests were covered until May 15, 2023 for most plans. Coverage after May 15 may vary depending on plan.

Tests purchased on or before the end of coverage are eligible for reimbursement. You will have one year from the date of purchase to submit your claim for reimbursement.

Do I need to submit a claim? How do I get reimbursed?

Tests purchased on or before May 15, 2023 are eligible for reimbursement. You will have one year from the date of purchase to submit your claim for reimbursement. If you paid out of pocket for the test kits and want to be reimbursed:

  • Confirm your plan is covering the test kits through a Navitus network pharmacy.
  • If test kits are covered for you as a pharmacy benefit, you will need to submit a completed COVID-19 OTC Test Claim Form along with your dated sales receipt. You can download the form at navitus.com/members.
  • Some tests are sold in packages containing more than one test. You will be reimbursed up to $12 per test.

To view the list of network pharmacies, visit: https://www.navitus.com/Navitus.Web/media/pdf/Navitus-Pharmacy-Network-Listing-National-and-Chains.pdf