Service Excellence
Outstanding Clinical Care Model
Our patient-centered model works to improve health outcomes
As an organization, our true north is to help human beings.
Our URAC-accredited clinical care model puts patients at the center, helping to further medication adherence, close gaps in care, and improve health outcomes.
Leveraging claims data, our teams identify patients who may benefit from additional support, then coordinate information that might otherwise be disconnected. When appropriate, they manage important outreaches to members, prescribers and pharmacists to ensure all have relevant information to best support optimal outcomes.