Contact Us
Members
Please Note: To preserve patient privacy, please do not use email to send sensitive health information or to request support.
Navitus Customer Care
Toll-Free: Listed on your pharmacy benefit member ID card or call 844-268-9789
TTY user call 711
Hours: 24 hours a day, 7 days a week
(Closed Thanksgiving and Christmas Day)
Prescribers and Pharmacies
Navitus Customer Care
Commercial
Toll-Free: 844-268-9789
Main: 920-225-7010
Hours: 24 hours a day, 7 days a week
(Closed Thanksgiving and Christmas Day)
MedicareRx
Toll-Free: 866-270-3877
Hours: 24 hours a day, 7 days a week
(Thanksgiving and Christmas Day for Pharmacies only)
Fraud, Waste and Abuse Reports
Navitus Special Investigations Unit
Toll-Free: 855-673-6503
Clients and Plan Sponsors
Toll-Free: 877-571-7500
Sales
Toll-Free: 877-571-7500
General Sales Inquiries: sales@navitus.com
Proposal Requests: rfp@navitus.com
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Corporate Headquarters
361 Integrity Dr.
Madison, WI 53717
Toll-Free: 877-571-7500
Driving Directions - Madison Campus
Appleton, WI Campus
1025 West Navitus Dr.
Appleton, WI 54913
P.O. Box 999
Appleton, WI 54912-0999
Toll-Free: 877-571-7500
Driving Directions - Appleton Campus
Austin, TX Campus
12515-5 Research Blvd., Ste. 210
Austin, TX 78759
Toll-Free: 877-571-7500
Driving Directions - Austin Campus
Phoenix, AZ Campus
9185 E. Pima Pkwy., Ste. 200
Scottsdale, AZ 85258
Toll-Free: 877-571-7500