Solutions

Innovative Solutions for Better Health Outcomes

Navitus offers a suite of pharmacy benefit solutions to lower costs, improve patient care and simplify management. Our approach emphasizes transparency, collaboration and innovative strategies that deliver results for clients and members.

Our Core Solutions

Each of our pharmacy benefit solutions is crafted to meet the unique needs of our partners—ensuring accessible, affordable and effective care for all.

100% Pass-through Approach

No rebate chasing. No spread chasing. 
Just a clear, easy to understand, set fee. 

Which means as a pass-through model PBM, we’re able to make decisions that align with your organization’s goals, regardless of the potential impact to spread, margins or rebate dollars. 

Because we don’t benefit when medication prices increase, our focus remains uninterrupted on lowering overall drug spend, supporting your organization’s unique financial and operational needs and ensuring that members can receive the care they need at a price they can afford. 

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100% Financial and Operational Transparency

Transparency is more than just a buzzword.
It’s our standard.

Without spread pricing to influence things, our clients experience a level of transparency that empowers them to make well-informed decisions for their plans and their members. 

Our clients have clarity of contract, terms and data down to the claims level and our financials, and they are even invited to participate in our formulary management process. 

Our pass-through model ensures clients receive 100% of the savings created through our lowest-net-cost formulary model, utilization management (UM) and negotiated rebates.

AWP – Average wholesale price

How Transparent is Your PBM? 

Revenue sources

  • Does your PBM generate zero spread revenue on pharmacy or manufacturer claims?
  • Does your plan immediately benefit and receive 100% of all network and pharma contract improvements?
  • Does your plan receive 100% pass through of all rebates and discounts, including any upside or increased savings through the contract?
  • Are 100% of all pharmacy costs passed back to your plan (in retail, mail and specialty channels)?
  • Is formulary product selection based on a lowest-net-cost philosophy (not focused on higher costs to get more rebates)?

Contract Definitions

  • Does your PBM use independent, publicly verified third-party definitions for brands and generics?
  • For generics, is a single MAC list applied across all distribution channels?
  • Is your PBM contract free of any incentives that benefit the PBM from the relationship between plan sponsor, PBM and patient?
  • Do your utilization management (UM) programs have appropriate prior authorization (PA) approvals and step therapy used to manage cost, not generate revenue for PBM?

Contract Transparency

  • For three-year contracts (or longer), are plan admin costs the same for each year and are they known up-front (rather than a contract where year two and three costs escalate after year one)?
  • Do you have complete control over all aspects of your pharmacy benefit, including network/distribution channels and formulary?
  • Do you have the ability to terminate the contract without cause after the first year and keep your rebates?
  • Do you have unrestricted access to pharmaceutical manufacturer and pharmacy contracts?

Access to Data

  • Do you have access to your data at any time with the same data sets used for auditing or financial guarantee true-ups?
  • Do you have access to all claims data down to the NDC-11 level?
  • Do you have access to all MAC lists used and clarity to how and when they’ll be used?

Auditing

  • Do you have access to review and audit all documents and data pertaining to your benefit program?
  • Do you have access to view and audit all network pharmacy arrangements?
  • Do you have access to actual and total claim files for audit purposes (rather than separate and partial claim files)?
  • Do you have access to actual net claim files for audit purposes including all claim calculations?
  • Do you have access to view and audit all manufacturer contracts?

Lowest-net-cost Formulary Management 

Our formularies are crafted based on clinical data and are designed to manage cost without sacrificing quality of care.  

We believe effective formularies: 

Are clinically effective 

Limit waste 

Flex to meet client needs 

Navitus offers four, standard formularies: 

  • Signature Select 
  • Signature Traditional  
  • Extended Preferred
  • Extended 

Traditional PBMs often make formulary decisions based on generating higher rebates—not lowest-net-cost—because they keep a portion of rebates for profit.

We pass all rebates back to our clients, so we’re able to stay focused on developing effective formularies that manage cost and keep quality of care high rather than making decisions that pad profits.

Cost-plus Specialty Pharmacy

Just 2% of patients have chronic illness, yet that’s where more than 50% of drug spend is. That means specialty drugs are one of the largest cost-drivers, and with new, specialty drugs entering the market each year, keeping costs in check is a must. 

Framed by our guiding principles of transparency and quality care, our specialty pharmacy, Lumicera offers an innovative Acquisition Cost Plus solution—which means clients only pay the actual acquisition cost (AAC) plus shipping and a flat patient-management fee.  

Why clients choose Lumicera: 

  • The cost-plus pricing model helps control specialty drug costs 
  • Their AWP discount increases when drug costs increase, creating downward pressure on price paid 
  • The First In, First Out (FIFO) accounting methodology ensures inventory cost is never inflated 

We don’t require or push our clients to choose Lumicera as their specialty pharmacy solution, but we are proud of the work they do and their dedication to improving specialty pharmacy care, one patient at a time.  

0st

Cost-plus specialty pharmacy in the country

0th

Largest specialty pharmacy, serving the U.S. and Puerto Rico

0.0

Member Net Promotor Score (NPS)

Excellence in Government Programs Support

Dedicated to delivering exceptional clinical quality, stellar member services and operational excellence, our government program support models include:

  • Dedicated experts with an average of 5+ years of tenure
  • Ongoing monitoring and adherence to industry, federal and state regulations
  • Customer success teams to assist with annual bid submissions, member material reviews, interpretation and execution of Medicare Part D guidance and annual reimplementation activities

We provide Part D support for health plan clients in more than 20 states, including:

  • Medicare Advantage (MAPD)
  • MAPD Employer Group Waiver Plan (EGWP)
  • Dual Eligible and other Special Need Plans (D-SNP, C-SNP, I-SNP)
  • Medicare-Medicaid Plans (MMP)
  • Program of All-Inclusive Care for the Elderly (PACE)
  • Standalone Prescription Drug Plan (EGWP)

With dedicated programs for Stars rating improvement, Medication Therapy Management and Personalized Member Transition, our clients and their members get to experience the true value of integrated pharmacy and medical benefits.

In 2025, Navitus earned 4.5 out of 5 stars for its Employer Group Wavier Plan.

Navitus celebrates its ninth consecutive year as the highest rated PBM-sponsored EGWP plan, scoring 4.5 out of 5 stars

Member Enablement and Support Services

Navigating benefit transitions can be daunting. We’re here to make sure your members feel supported instead of anxious by helping them understand their benefits and opportunities to optimize their benefit offerings you’ve designed.

We minimize member disruption with:

  • Personalized member transition support
  • High-touch onboarding
  • Formulary transition support through personalized outreach by staff clinicians
  • Robust member portal and app offerings to facilitate understanding and benefit utilization
  • 24/7 call center support with translation services available

Real Stories. Real Impact.

At Navitus, we’re proud to partner with organizations and individuals who trust us to provide affordable, transparent pharmacy benefits.

Discover how Navitus can help transform your pharmacy benefits. Let’s start a conversation and create a plan that works for you.

Latest Insights

Our latest insights, testimonials and more:

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This study examines the impact of implementing an automated point-of-sale diagnosis verification system for glucagon-like peptide-1 receptor agonists (GLP-1 RAs) compared to traditional utilization management approaches….

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