Stephanie Hemmerling

Managing Vice President, Customer Success

As Managing Vice President of Customer Success, Stephanie leads overall client strategy and service performance for all lines of business including Managed Care Health Plans, Self-Funded Employer Groups, and Government Entities. She is responsible for the development and execution of annual strategic business plans for all Navitus clients and for delivering products and services so our clients can deliver best-in-class pharmacy benefits while effectively managing total health care costs.

Stephanie has direct management responsibility for the Client Services team staff, including Client Services and Clinical Client Services. She has a passion for providing the best possible experience for our customers and members.

With over 25 years of experience in the PBM industry, Stephanie started her career in Account Management roles spending 12-plus years managing all types of employer and health plan customers. She has led Account Management and Sales teams for Elixir, Prime Therapeutics and Castlight Health among others. She has a Bachelor of Science in marketing from Southern Illinois University, Carbondale.