Contact Us

Contact Information

Please Note: To preserve patient privacy, please do not use email to send sensitive health information or to request support.

Members

Navitus Customer Care
Toll-Free:
Listed on your pharmacy benefit member ID card or call 844-268-9789
TTY user call 711
Hours: 24 hours a day, 7 days a week*

*Closed Thanksgiving and Christmas Day*

Prescribers and Pharmacies

Navitus Customer Care
Commercial

Toll-Free: 844-268-9789
Main: 920-225-7010
Hours: 24 hours a day, 7 days a week*

Learn more about additional support for pharmacies.

*Closed Thanksgiving and Christmas Day*

MedicareRx

Toll-Free: 866-270-3877
Hours: 24 hours a day, 7 days a week*

*Thanksgiving and Christmas Day for Pharmacies only

Fraud, Waste and Abuse Reports

Navitus Special Investigations Unit

Toll-Free: 855-673-6503

Clients and Plan Sponsors

Toll-Free: 877-571-7500

Sales Inquiries

Toll-Free: 877-571-7500
General Sales Inquiries: 
[email protected]
Proposal Requests: 
[email protected]

Locations

Corporate Headquarters

361 Integrity Dr.
Madison, WI 53717
Toll-Free: 877-571-7500

Appleton, WI Campus

1025 West Navitus Dr.
Appleton, WI 54913
P.O. Box 999
Appleton, WI 54912-0999
Toll-Free: 877-571-7500

Austin, TX Campus

12515-5 Research Blvd., Ste. 210
Austin, TX 78759
Toll-Free: 877-571-7500

Phoenix, AZ Campus

9185 E. Pima Pkwy., Ste. 200
Scottsdale, AZ 85258
Toll-Free: 877-571-7500